Grand Hyatt Mumbai Hotel And Residences | Mumbai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Off Western Express Highway, Santacruz East, Mumbai, India, 400 055

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

3 persons

380 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

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Twin Room

Max:

3 persons

360 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

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King Room

Max:

3 persons

380 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mumbai 1.9 mi

Airports

Chhatrapati Shivaji International (BOM) 4.4 mi

Train

Bandra railway station 1.3 mi

Andheri railway station 2.8 mi

Metro stations

Chakala - J.B. Nagar 2.7 mi

Western Express Highway 2.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Yoga class
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu
Children's pool
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Steam room
Back massage
Head massage
Full body massage
Foot massage
Hot spring bath
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

Off Western Express Highway, Santacruz East, Mumbai, India, 400 055

Map view

street view

Off Western Express Highway, Santacruz East, Mumbai, India, 400 055

City landmarks

Sidharth Nagar

Nipponzan Myohoji Budha Temple

2300 ft

Datta Mandir Road

Gurudev Datta Mandir

2100 ft

4C Balicha Haldighati Khamnore Rajasamand

Pratap Art Gallery

1.0 mi

Vakola Nala

2700 ft

Santacruz, Mumbai

1.5 mi

Shopping Area

Kumar Shopping Mall

3600 ft

Mahim Station Road

Mariamma Devi Temple

3600 ft

Gallery

Rhythm Art Gallery

1.2 mi

Mira Road Bhaktivedanta Swami Marg

Sri Sri Radha Giridhari Temple

3800 ft

Amar Bulding

Monetary Museum

1.3 mi

Orchid Hotel

Aai Museum

1.4 mi

Khar West

Dandeshwar Mandir

4800 ft

Church

St. Theresa's Church

1.5 mi

Ghanteshwar Hanuman Temple

1.1 mi

E Block BKC

City Park,Bkc

1.4 mi

Pali Hill Road 5AA Mc Ronnel's Compound

The Cuckoo Club

1.6 mi

12th Road

Shree Gayatri Temple

1.2 mi

13th Road

Khatwari Darbar

1.2 mi

16th Rd

Rotary Park

1.4 mi

Parks

Joggers' Park

2.0 mi

Guru Nanak Marg Bandra West

Bandra Talao

1.7 mi

Church

Our Lady of Egypt Church

1.5 mi

Mahatma Gandhi Rd Navpada

Parleshwar Mandir

1.8 mi

24th and 32nd Road Near to Patwardhan Udyan

Bal Gandharva Rang Mandir

1.5 mi

Juhu

Mukteshwar Temple

1.9 mi

Beach

Juhu Beach Vile Parle

2.6 mi

Beach

Juhu Beach

2.2 mi

Plot No 228

Balkrishna Maharaja Temple

1.5 mi

301

Clue Hunt Bandra

1.6 mi

Nearby

Grant Road Area

Bhimnath Temple

1100 ft

Restaurants

Fifty Five East

900 ft

Off Western Express Highway

Celini

100 ft

Western Express Highway Grand Hyatt

Soma at Grand Hyatt Mumbai

100 ft

Off Western Express Highway Grand Hyatt Hotel

China House Restaurant

900 ft

Off Western Express Highway

The Gourmet Shop

200 ft

Off Western Express Highway

Lobby Lounge at Grand Hyatt

800 ft

Off Western Express Highway

Banarasi Sweet Mart

500 ft

J.N. Road

Joe's Pizza

500 ft

Vithal Kamats

500 ft

Vakola Bridge Shivaji Nagar

Royce' Palladium

1100 ft

Palladium 1st Floor High Street Senapati Bapat Marg Ground Floor

Prashanti Sweets

1100 ft

B/4

The Bakery Shop

4500 ft

Western Express Highway

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.8

Location

6.4

Service

7.6

Dining

7.4

John

United States of America, February 2025

5.6/10

I had a mix of experiences during my stay at Grand Hyatt Mumbai. While the staff was generally attentive and helpful, I encountered a few hiccups that detracted from the overall experience. On the positive side, the ambiance is quite sophisticated, and the dining options, especially at Fifty Five East, were impressive but could use a little more variety. However, I was disappointed with the room's condition and some slow service that overshadowed moments of enjoyment.

Rooms

5.0

The room felt outdated and not quite up to the luxury standard I expected. The amenities were basic, and there was a noticeable lack of attention to details, such as empty toiletries.

Service

5.0

While some staff members were helpful and courteous, service was often slow, particularly during busy times. I experienced delays in getting simple requests fulfilled and felt overwhelmed by the chaos during dining.

Location

6.0

I liked the location since it was convenient for my planned activities in Mumbai, which made getting around easy. However, the distance from certain areas of the hotel to the lobby feels a bit excessive.

Dining

6.0

Dining in Fifty Five East offered plenty of options and the food was generally good, but I felt like the buffet items were repetitive and lacked flavor. I faced issues with service during meals, which dampened the experience.

Facilities

5.0

The hotel had many facilities like room service and laundry, but I found the execution lacking, especially with deliveries being slow and often mixed up.

John

United States of America, December 2024

6.6/10

My stay at the Grand Hyatt Mumbai was a mix of luxury and minor inconveniences. The staff was incredibly hospitable, always ready to assist with a smile. However, the room I received initially had a dull view, which was disappointing. The breakfast spread was fantastic, and I really enjoyed the attention the staff gave to my needs.

Rooms

8.0

The room was well-equipped, clean, and spacious, but I was unhappy with the dull view from the window and had to request a change multiple times without success. The unique layout had its quirks, like the wardrobe being in the bathroom, but it was generally comfortable.

Service

8.0

The front office staff was friendly but at times overwhelmed, leading to delays in service. The restaurant staff, especially at Fifty Five East, were really good and made my dining experience nice. I did face some issues with the housekeeping phone responsiveness.

Location

7.0

The hotel is situated in a developing business park, which limits nearby dining and shopping options. While it’s close to the airport, it may not be ideal for someone looking for a vibrant vacation atmosphere.

Dining

9.0

Dining was a highlight, particularly the vast and delicious breakfast spread. The staff made me feel cherished, especially during breakfast. I enjoyed a special dish made without garlic and black pepper, which was a nice personal touch.

Facilities

8.0

The hotel offers an array of amenities including room service, dry cleaning, and even grocery shopping services, all contributing to a comfortable and convenient stay. However, there were a few hiccups that detracted from the overall experience.

Charles

United States of America, November 2024

6.6/10

My stay at Grand Hyatt Mumbai was largely disappointing, despite the hype surrounding it. The room was comfortable, but it felt outdated, and the service was subpar with long wait times. While the dining options had potential, the chaotic environment made it hard to enjoy. I left feeling underwhelmed and not inclined to return. 😞

Rooms

5.0

The room was basic and felt worn, not reflecting the luxury I expected. The mattress had an uncomfortable dent, and the linen seemed aged. I was disappointed with the overall decor and cleanliness.

Service

5.0

The service was frustratingly slow and disorganized. I encountered numerous issues, from my requests not being fulfilled to long wait times for basic necessities. The staff's lack of courtesy, especially towards children, was concerning.

Location

6.0

The hotel is centrally located, which is a plus, but I didn't feel safe walking around the area. A better choice of location would enhance the overall appeal.

Dining

5.0

Dining options had potential with a varied menu, but the execution fell short. The buffet was chaotic, and I faced major delays in receiving my orders. Overall, it did not provide a good value for what was charged.

Facilities

5.0

The hotel offers a range of facilities, but their effectiveness was dampened by poor organization and service. Despite the available amenities, they didn't add to a pleasant stay.

United States of America, October 2024

6.0/10

My stay at the Grand Hyatt Mumbai was largely fantastic, highlighted by the warm hospitality and spacious rooms. However, the dining prices felt a bit steep for the quality offered, and I saw room for improvement in cost-effectiveness across the board. Overall, it was a nice experience with personalized attention that made me feel special. I would certainly consider returning for another stay, especially if rates become more accommodating.

Rooms

8.0

I was assigned a spacious Grand King Suite that was extremely comfortable and met my expectations. The decor was lovely, although I did notice that some linens could use a refresh.

Service

10.0

The service was perfect, with staff being exceedingly courteous and eager to assist. Special shoutout to Shazia from the Front Desk and the Grand Club team, who went out of their way to make my stay enjoyable.

Location

7.0

While the hotel is centrally located near the Western Express Highway, the overall area doesn’t feel as upscale as I expected, which made certain aspects seem overpriced.

Dining

7.0

The breakfast spread exceeded my expectations with a great selection and accommodating chefs, yet I found the overall food prices to be on the higher side compared to the quality.

Facilities

8.0

The gym was massive and well-equipped, and the pool area was beautiful. However, I would have loved to see a bit more variety in the dining options.

Glen

United States of America, October 2024

5.4/10

My recent stay at the Grand Hyatt Mumbai was mostly good, with warm hospitality from the staff being the highlight. However, the check-in process was frustrating due to an initial mix-up with my room. On the positive side, the dining experiences were excellent, thanks to talented chefs who made my meals nice.

Rooms

8.0

My suite was spacious and comfortable, greatly exceeding my expectations. However, I had issues with the initial check-in as I was assigned the wrong room at first.

Service

10.0

The service at Grand Hyatt Mumbai was really good. Shazia from the Front Desk and the Grand Club team made my stay enjoyable by anticipating my needs, which was greatly appreciated.

Location

6.0

While the hotel has a lovely setting with greenery, I found its location a bit odd as I didn’t feel safe walking anywhere nearby.

Dining

10.0

Dining was one of the best aspects of my visit, with a variety of delicious options. The chefs even took the time to share recipes for dishes I loved, which shows their dedication.

Facilities

8.0

The hotel offers excellent facilities including room service and a fantastic concierge team who helped me with reservations. However, I did experience some inconvenience with key resets during my stay.